This service is available through the home delivery pharmacy only and cannot be used for prescription refills through retail pharmacies. Refills should be ordered on or after the refill date indicated on your refill slip or when you have fewer than 14 days of medication left.

To begin, access the website www.medcohealth.com. You’ll need your member number, found on your Health ID card and the prescription number, found on the prescription bottle. (There is illustrated online guide to help you locate this information.) Enter the information on the screen and follow the easy 3-step process to obtain a refill or renewal.

Do you need a renewal? A renewal is needed for prescriptions with no refills remaining or if the prescription has expired. If you are requesting a prescription renewal, enter the prescription number above and note that your prescriber must respond to our fax requesting authorization in order for it to be processed.