IT Support Services & Resources
Christian Brothers Information Technology & Website Services is a full-service provider offering consultation and implementation services to meet your IT technical and product needs. With a growing portfolio of products, services and preferred vendor relationships, we assist organizations in meeting their IT goals and objectives fully and affordably. We will work with you every step of the way to make sure that your organization or ministry is up to date and functioning at your best in the ever-changing technology world.
Services Include:
- Maintain existing server room/area, servers, and network infrastructure
- Support and maintain end user equipment
- Acquire, deploy, and setup new hardware and software
- Provide end user education
- Provide Help Desk and problem resolution support via staffed help desk, monitored email, and remote online assistance
- Provide for planned support and outages or unplanned production issues with emergency remote or on-site support
- Dispose of old equipment and accessories
- Provide recommendations to keep all IT assets performing at peak
- Upgrade software applications, as necessary
- Serve as point of contact for other service providers (e.g. Comcast, AT&T, etc.)
- Remotely monitor, manage and administer systems to provide timely service and troubleshooting
- Ensure all systems are properly backed up
- A/V support and education
- Telephone system support and education
- Provide for regular office hours on Client premises.
- Generally provide recommendations to maintain the health of all systems
- Patch management of all operating systems and applications
- Advise client on security, networking, or information technology best practices, policies, or requirements
- Recommend and maintain all related policies, procedures, and guidelines
Information & Technology Services
Tom Drez
Managing Director
800.807.0200 x2930
tom.drez@cbservices.org
Design & Development
Jason Langs
Software Design Manager
800.807.0200 x2675
jason.langs@cbservices.org
Marketing
Matt Robbie
Marketing and Communications Manager
800.807.0200 x3092
matt.robbie@cbservices.org