Christian Brothers Services along with Express Scripts has implemented emergency procedures for patients with lost or damaged medications due to Hurricane Florence. If any members need replacement medication(s) and/or require a refill before the medications would normally be refilled, Christian Brothers Services has authorized Express Scripts to provide these medications and have waived the co-payments that would normally be associated with prescription drug purchases. These procedures will be in effect from 9/14/2018 until 10/14/2018. Below is a list of the areas for which this will apply. If you do not have your ID card , you may access it electronically at myCBS/health.
As a reminder, if you are unable to reach your
doctor directly, you have access to medical care
24/7 through Teladoc. You can request needed prescription medication or refills and obtain
answers and advice for your non-emergent medical issues.
For more information:
Visit myCBS/health or
Employee Benefit Trust members call 800-807-0400/
Religious Medical Trust members call 800-807-0500
Instructions for Pharmacists
Effective immediately, if a patient from the disaster areas attempts to fill a prescription for lost or damaged medication resulting from the disaster, and the claim rejects with a Reject 79 "Refill Too Soon," the pharmacy should enter override code 91100000001 in NCPDP vD.0 field 462-EV "Prior Auth Number Submitted."
This override code should be used to process claims only for affected members in the designated disaster areas through 10/14/2018.
