Teladoc

Connect with a Doctor via Web/Phone/App – 24/7/365

What is Teladoc?

Connecting with a doctor within minutes is easy. Whenever you feel unwell, you can receive convenient, quality care from a variety of licensed health care professionals. With Teladoc, members enrolled for medical coverage in the Christian Brothers Services Employee Benefit or Religious Medical Trusts have 24/7 access to a panel of more than 3,100 experienced health care professionals, 365 days a year by web, phone or mobile app.

This benefit is extended to member’s enrolled dependents.

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Telehealth

Teladoc’s network of board-certified physicians can discuss symptoms, recommend treatment options, diagnose many common, minor and/or brief illnesses and prescribe medication, when appropriate. Common conditions treated include:

  • Allergies

  • Bronchitis

  • Eye/Ear Infections

  • Cold/Flu

  • Sinus Infections

  • Headaches

  • Stomach Ache/Diarrhea

  • Rash/Skin Irritation

  • Urinary Tract Infections

  • Upper Respiratory Infections

  • Yeast Infections

  • And More...

Mental Health

Talk to licensed psychiatrists, psychologists or therapists to assist in behavioral health needs by phone or video.

  • Get confidential counseling seven days a week for conditions like depression, anxiety, stress, marital or family issues.

  • Schedule an appointment on one’s own time. Visits are secure, discreet, and confidential.

  • Choose a therapist or psychiatrist who best fits individual’s needs.

  • Complete, on average, a visit 18 days faster than at a brick and mortar therapist office.

  • Visit with same therapist or psychologist for continuity of care.

Dermatology

Upload images of a skin issue online and get a custom treatment plan within two days for conditions such as eczema, acne, rashes and more.

Getting Started with Teladoc

  1. Sign Up
    1. If you already have an account or want to sign up online: Click here.
    2. To set up your account by phone, call 800-835-2362.
    3. To set up your account by mobile app, download the app from the Apple App Store or Google Play and click “Set Up Your Account.”
  2. Provide Medical History
    1. You will be asked for your medical history which provides Teladoc doctors with the information they need to make an accurate diagnosis.
  3. Request a Consult
    1. Once your account is set up, request a consult anytime you need care. You can talk to a doctor by phone, web, mobile app.

24/7/365 Care for your Dependents

  • The primary member must have an account set up (see above on how to sign up)
  • Next, set up your minor dependents (17 or younger) – Log into your account and click “My Family” from the top menu. Follow the online instructions and the neccessary information and complete your dependent(s) medical history
  • Set up your adult dependents (18 or older)

When to Use Teladoc?

  • Primary care doctor is not available or accessible
  • After normal business hours, evenings and weekends
  • When traveling for business or vacation
  • To request needed prescription (Rx) medication or refill
  • For non-emergent medical questions/advice
  • When seeking a second opinion
  • When seeking advice about an existing condition
  • To discuss lab results or wellness panel